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Mediation is a well established process for resolving disagreements in which an impartial third party (the mediator) helps people in dispute to find a mutually acceptable resolution.

The mediation process is flexible, confidential, quick and effective and allows the interested parties to generate options leading towards resolving the conflict. The agreement reached through mediation is mutually satisfying to all parties because they themselves have voluntarily taken part in reaching it.

  Advantages of mediation over going to court